Privacy Policy

Watersport Service Sneek is committed to protecting the privacy of visitors to our site and users of our services. This policy outlines how we collect, use, and protect your personal information when you use our online platform or interact with us regarding our maritime services, including boat repair and maintenance, engine servicing, fiberglass repair, woodworking, painting and antifouling, electrical system repair, winter storage preparation, rigging services, and custom modifications.

Information We Collect

We collect information you provide directly to us when you use our site or services. This may include:

• Information you provide when filling out forms on our site, such as when requesting a quote, submitting an inquiry, or signing up for services. This information may include your name, contact details (excluding electronic communication details as specified), and details about your vessel or service needs.
• Information you provide when communicating with us via postal mail or in person regarding our services.
• Information you provide when you interact with our site features or content.

We also collect certain information automatically when you visit our site, such as:

• Your IP address and browser type.
• Details about your usage of the site, including pages visited, time spent on pages, and links clicked.
• Device information, such as operating system and unique device identifiers.

This information is typically collected using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including:

• To provide, operate, and maintain our site and services.
• To respond to your inquiries, requests, and provide customer support.
• To understand how you use our site and improve your experience.
• To communicate with you about your service requests or potential services (excluding electronic communication details).
• To comply with legal obligations.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Performance of a contract: When we need to process your data to fulfil a service you have requested or to take steps at your request before entering into a contract.
• Legitimate interests: We may process your data for our legitimate business interests, provided these interests are not overridden by your data protection rights. This includes improving our services, managing our operations, and understanding user behavior.
• Compliance with a legal obligation: When processing is necessary to comply with laws and regulations that apply to us.
• Consent: In certain situations, we may rely on your consent to process specific types of personal data. Where we rely on consent, you have the right to withdraw it at any time.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

Your Data Protection Rights (GDPR)

Under GDPR, you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the physical address provided below.

Cookies

Our site uses cookies and similar tracking technologies to collect and use personal information about you, including to analyze and track usage and determine the popularity of certain content. You can control the use of cookies through your browser settings.

Third-Party Links

Our site may contain links to other websites or services not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contacting Us

If you have any questions about this privacy policy or our data practices, please contact us by postal mail at:

Watersport Service Sneek
15 De Hemmen
8606 KZ Sneek
Friesland
Netherlands